Hyacinth Log

Our products are safe for rabbits and guinea pigs when fed in moderation. Treats and chews should make up only a small portion of your pet’s overall diet—the majority should always be fresh hay.

As a general guideline, we recommend offering:

• Treats: up to 2–3 times per week
• Chews: up to one per day, depending on size and your pet’s diet

For more detail, each product page includes specific feeding guidelines for that item.

As with any new food, introduce slowly and monitor your pet for any signs of digestive upset (such as soft stools or changes in appetite). Discontinue use if any issues occur.

Store in an airtight container in a cool, dry place away from direct sunlight. Most items include a desiccant pack - we recommend placing it in the container to help reduce moisture and maintain freshness.

Stored properly, treats and chews will stay fresh for up to 4 months.

US Shipping:
Orders within the U.S. ship FREE on orders over $100 USD, or for a flat rate of $4.99 on orders under. Please allow up to 2 weeks for fulfillment and an additional up to 5 days for shipping. Most orders arrive within 2.5 weeks of purchase.

Note: Pre-order items will ship on the date specified at checkout.

Canada Shipping:
We offer FREE shipping on orders over $175 CAD. For orders under $175 CAD, we offer a flat international shipping rate of $20 CAD (we cover the rest of the shipping cost!).   

Orders are typically fulfilled within 2 weeks, followed by an estimated 7–21 business days for shipping.

Orders shipped to Canada may be subject to additional duties, taxes, and tariffs upon arrival. These charges are determined by the Canada Border Services Agency (CBSA) and are the responsibility of the recipient.